Return Material Authorization (RMA)
At Fowler, we take pride in providing our customers with reliable measurement products that can be counted on, even in harsh manufacturing environments. We maintain this dedication to quality while keeping a focus on accuracy and value. However, our products are not immune to every event, to accidents, or to the occasional failure and may need professional repair. We also understand the role that re-calibration has in keeping measurements accurate and reliable. A group of 6 dependable individuals in our Repair Department work to provide these important services.
Our commitment to service and support is as important as providing you with quality products. You have a significant investment in our products and will do everything possible to service them at reasonable rates and get them back in the field as quickly as possible.
If you think you may need a Fowler product repaired, the first step is to complete the form below. Our system will automatically generate an (RMA) Return Materials Authorization. Please print the RMA form and include it with the product being returned to us for repair. This reduces cost and increases efficiency for both you and us. When we receive your product at Fowler you will be notified by email. We will perform an evaluation and get back to you quickly with a solution and quote if necessary.